TevaOne Online Terms of Use
Privileged and Confidential
1. TevaOne Online Terms of Use
1.1 Teva UK Limited, a company organised under the laws of the UK, having its registered office at Ridings Point, Whistler Drive, Castleford, WF10 5HX (“Teva” or “we” or “us”) maintains this TevaOne Online Platform (“Platform”), and related services in accordance with the Inform me Terms of Use and any other rules posted on the Platform (collectively “Terms of Use” or “TOU”)
1.2 We particularly wish to draw your attention to our policies such as Privacy and Cookies Policy accessible at (https://www.tevauk.com/general-pages/Privacy_Policy/) that govern the processing of your personal data, and our Pharmacovigilance Policy accessible at (https://www.tevauk.com/pharmacovigilance-policy/) all incorporated in the TOU.
2. Acceptance of the TOU
2.1 You agree to be legally bound, without limitation or qualification, by these TOU when you TOU contain important information about your rights and obligations and the restrictions that may apply when you use the Platform and related services. If you do not agree with any of the provisions of the TOU then you should not log on / register for or use the Platform.
2.2 Your security and privacy are very important to us. Teva UK Limited, as data controller under the UK Data Protection Act 2018, will be processing the data you provide into the Platform (including name, surname and email address) for the sole purposes of providing the services available to you on the Platform. Please read Teva’s Privacy and Cookies Policy available at (https://www.tevauk.com/general-pages/Privacy_Policy/) for important information regarding the processing of your personal data that we collect when you register to use the Platform. For more information, you may also contact our Data Protection Office at EUPrivacy@tevaeu.com.
2.3 Teva may modify the TOU, any policies contained within TOU or any of the rules on the Platform from time to time. You are bound by any such changes and should therefore periodically visit this Platform to review the then current TOU to which you are bound.
3. Eligibility, Registration and account terms and conditions
3.1 By using the Platform, you represent that you are: (i) a registered pharmacy or dispensing doctor (ii) duly authorised by the pharmacy or practise to access and use the Platform and accept the Terms on behalf of the pharmacy, and (ii) are a registered member of the TevaOne Offering.
3.2 To use the Platform you will need to When you register you will be required to provide information that is true, accurate, current, and complete in all respects.
3.3 Teva will then share a Welcome email and a reset password email, this will enable you to access the Platform using your log in credentials (email and password).
3.4 Should any of your registration information change, please notify us immediately at customer.services@tevauk.com. We may also change registration requirements from time to time.
3.5 By registering your account and subject to the provisions of TOU, you will be able to utilise the following features:
- View and manage your account
- View products, prices and place orders
3.6 Should you have any issues with your account or need any help in relation to it, please do not hesitate to contact us at customer.services@tevauk.com.
3.7 If you have forgotten your password, please select the ‘Forgot Your Password?’ link located on the Login page, Teva will send an email with a link to Reset password which should be active for 24 hours only.
4. Your obligation when using the Platform
4.1 Your use of the Platform is at your own risk. Your use of or linking to any content on the Platform, except as provided in these Terms of Use is strictly prohibited.
4.2 You agree that you will not use the Platform for any purpose which is unlawful, improper or otherwise contrary to the Terms of Use. In particular, you will not:
-share your email and password with anyone else;
-do anything that may cause damage to the Platform or our servers, systems or equipment or penetrate or attempt to any applicable security measures, and
-use any service from the Platform for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
4.3 You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and to the extent permitted by applicable law you agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential. You should inform us immediately in writing if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be used in an unauthorised manner.
4.4 Neither Teva nor any other party involved in creating, producing, hosting or delivering the Platform is liable for any direct, incidental, consequential, indirect, or punitive damages arising out your access to, or use of, the Platform or Data or Search Results or its contents. Without limiting the foregoing, everything on the Platform is provided to you "AS IS," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Teva reserves the right to withdraw, temporarily or permanently, any content from the Platform at any time and for any reason. Removal may be immediate and without notice. You confirm that Teva is not liable to you or any third party for any such withdrawal.
4.5 We will do the best to our commercial ability to ensure that availability of the services on the Platform would be uninterrupted. However, due to the nature of the Platform, this cannot be guaranteed. In addition, your access to Platform may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services either by Teva or Teva’s third-party service providers. You confirm that Teva is not liable to you or any third party for any consequences resulting from such suspensions or restrictions.
4.6 Any questions and suggestions you transmit to the Platform by electronic mail or otherwise is, and will be treated as, non-confidential and non-proprietary. Please familiarise yourself with your confidentiality obligations set out in the TOU. You agree that you will ensure your compliance with any applicable laws, including data privacy regulation and competition law. Anything you transmit or post may be used by Teva or its affiliates and / or Teva’s subcontractors and / or third-party service provider for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting, unless otherwise defined in the TOU. Furthermore, Teva is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Platform for any purpose whatsoever including, but not limited to, developing, manufacturing, marketing, and selling products using such ideas, concepts, know-how, or techniques.
4.7 Teva reserves the right to suspend, restrict or terminate your access to the Platform at any time without notice at our sole discretion. Please note that you will not be allowed to transfer your rights under these Terms of Use to any other person or entity.
4.8 You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Platform and any information provided to or taken from this Platform by you.
5. Intellectual Property Rights
5.1 All intellectual property, including trademarks, trade names, logos, service marks, patents, copyrights or trade secret displayed on the Platform (collectively the “IP”), including the names Teva, are registered and unregistered intellectual property rights of Teva or Teva’s licensors. Teva neither warrants nor represents that your use of material displayed on the Platform will not infringe rights of third parties. Nothing contained on the Platform should be construed as granting, by implication, estoppel, or otherwise, any licence or right to use any IP without the written permission of Teva or such third party that may own the IP.
5.2 You should assume that everything you see or read on the Platform is copyrighted and may not be used without the written permission of Teva, except as provided in these Terms of Use. You may not distribute, modify, transmit, reuse, re-post, or use any content of the Platform, including the text, images, audio, and video, for public or commercial purposes. You may also not create and/or publish your own database that features any parts of the services provided on the Platform (e.g. our prices and product listings) without our express written consent.
5.3 Images of people or places displayed on the Platform are either the property of, or used with permission by, Teva. The use of these images by you, or anyone else authorised by you, is prohibited unless specifically permitted by these Platform Terms of Use. Any unauthorised use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. You are also advised that Teva will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution.
5.4 Teva is not responsible for the content of any off-site pages or any other sites that may be linked to the Platform. Your linking to any other off-site pages or other sites is at your own risk.
5.5 While Teva uses reasonable efforts to include accurate and up to date information on the Portal, Teva makes no warranties or representations as to its accuracy. Teva shall not be held responsible for any action taken that is based on the information presented on the Portal, and you agree that access, of the Platform is at your own risk. Teva assumes no liability or responsibility for any errors or omissions in the content of the Platform.
5.6 Teva also assumes no responsibility and shall not be liable for: (i) any damages to, or viruses that may infect your computer equipment or other property on account of your access to or use of the Platform, and (ii) any claims brought against you by a third party.
6. Transfer Order
6.1 Subject to stock availability, to place an order via the Platform you will need to submit a transfer order (“Transfer Order”). Teva will forward the Transfer Order to one of the wholesalers nominated by you as part of your sign up to TevaOne Offering. Please note that Teva’s role in this order process is limited to transferring the Transfer Order to the wholesaler(s). Once the Transfer Order is received by the wholesaler, the wholesaler will check the order against their stock availability and proceed subject to their internal procedures and terms and conditions for sale. Please familiarise yourself with your rights and obligations relating to your orders and purchase of the Products from the wholesaler.
6.2 Whilst every effort is made to make sure details on our Platform are accurate, we may from time to time discover an error in the pricing and / or volume and availability of Products. If we discover an error in the pricing of a Product in your Transfer Order, we will contact you to inform you of this error and. Due to technical limitations, the Platform only allows for the information on Teva’s availability of the Products to be visible to the customers. Teva will have no liability if: (i) there are any discrepancies between Teva’s stock availability, visible on the Platform, and the wholesalers’ stock availability, (ii) the wholesaler is unable to accept the Transfer Order, and (iii) you fail to purchase the Products. Where the wholesaler is unable to accept the Transfer Order due to the discrepancies in the stock availability, the wholesaler or Teva (if applicable) will use their best endeavours to communicate this information to the customer and try to reach an alternative solution.
6.3 Please check the Transfer Order carefully before submitting it. You are responsible for: (i) ensuring that all Orders comply with Teva’s configurations, (ii) the accuracy of the Transfer Order, and (iii) giving Teva all necessary information to enable Teva to forward the Transfer Order to the wholesalers.
6.4 We may refuse to proceed with the Transfer Order for any reason or refuse service to anyone at any time, where in Teva’s sole discretion you are not adhering to the provisions of the TOU. We will not be liable to you or any third party by reason of our withdrawing any Product from the Platform whether or not that Product has been sold, removing, screening or editing any materials or content on the Platform, refusing to process a Transfer Order or unwinding or suspending any transaction after processing has begun.
7. Indemnity
7.1 You confirm that you shall indemnify Teva (including its Affiliates, officers, directors and employees, subcontractors, third-party service providers) against any and all liability, including third party claims, fines and reasonably incurred attorney's fees, incurred by Teva as a result of your breach of your obligations set out in the TOU.
8. General
8.1 If any of the provisions of the Terms of Use is determined to be illegal, invalid or otherwise unenforceable by reason of law then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these Terms of Use and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable.
8.2 Nothing in the Terms of Use shall exclude or limit Teva’s liability for death or personal injury caused by its negligence or for any other damage which cannot be limited or excluded by applicable law.
8.3 Except as provided in the Terms of Use in respect of Teva Affiliates, TOU do not confer any benefits on any third parties.
8.4 Please note that we are unable to perform the services provided on the Platform at addresses outside the UK. TOU shall be governed by and interpreted in accordance with the laws of England and Wales. Disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England.